Shipping policy

Thank you for shopping with Regrowx. This Shipping Policy explains how we process and deliver your orders.

Order Processing

All orders are processed within 1-3 business days of being placed. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we will notify you by email if there is a significant delay.

Shipping Time

We offer worldwide shipping on all orders. Once your order has shipped, delivery typically takes 7-10 business days, depending on your location.

Please note that delivery times are estimates and are not guaranteed. Factors such as customs processing, local courier delays, extreme weather, or other circumstances beyond our control may occasionally extend delivery times.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number, which you can use to check the status of your order.

Customs, Duties, and Taxes

Regrowx is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check with your country's customs office to determine what these additional costs will be prior to placing your order.

Delays

Occasionally shipments may be delayed due to customs, weather, or other unforeseen circumstances outside our control. We appreciate your patience and understanding in these situations.

Damaged, Lost, or Missing Orders

If your order arrives damaged, or if it has not arrived within the estimated delivery window, please contact us so we can assist you.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact us at:

Email: info@regrowx.co